Refund and Cancellation Policy

Last updated: 01 January 2026

This Refund and Cancellation Policy applies to purchases made on https://mellifluu.com/, operated by AARYAN ENTERPRISES.

We aim to ensure a fair and transparent process for cancellations, returns, and refunds.

1. Order Cancellation

Orders can be cancelled only before the product is shipped.
Once an order has been dispatched, cancellation requests will not be accepted.

To request a cancellation, customers must contact us immediately through email or the available support channel.

2. Refund Eligibility

Refunds are applicable only in the following cases:

  • Product received is damaged

  • Product received is incorrect

  • Delivery is delayed beyond the committed timeline

All refund requests are subject to verification and approval.

3. Refund Processing Time

Approved refunds will be processed within 3 business days from the date of confirmation.

4. Refund Method

Refunds will be issued using the original payment method used during the purchase.

Depending on the payment provider, the credited amount may take additional time to reflect in the customer’s account.

5. Non Refundable Items

The following items are not eligible for refunds:

  • Hygiene related products

  • Digital goods

  • Custom or personalized items

6. Return Shipping Cost

In cases where the return is approved, the responsibility for return shipping cost will be determined based on the nature of the issue and communicated to the customer during the return process.

7. How to Request a Refund

Customers can request a refund by submitting a request through the support form or by contacting us via email with the order details and reason for the refund.

8. Policy Updates

AARYAN ENTERPRISES reserves the right to modify or update this Refund and Cancellation Policy at any time. Changes will be effective once published on the website.

9. Contact Information

For refund or cancellation related queries, please contact:

Business Name: AARYAN ENTERPRISES
Website: https://mellifluu.com/
Email: care@mellifluu.com
Phone: 9938352073
Working Hours: Monday to Saturday, 10 AM to 8 PM